/* General padding margin */
.mt5{margin-top:5px;}.mt6{margin-top:6px;}.mt7{margin-top:7px;}.mt8{margin-top:8px;}.mt9{margin-top:9px;}.mt10{margin-top:10px;}.mt15{margin-top:15px;}.mt20{margin-top:20px;}.mt25{margin-top:25px;}.mt30{margin-top:30px;}.mt35{margin-top:35px;}.mt40{margin-top:40px;}.mt45{margin-top:45px;}
.mt40{margin-top:40px;}.mt45{margin-top:45px;}.mt50{margin-top:50px;}.mt60{margin-top:60px;}
.mb5{margin-bottom:5px;}.mb7{margin-bottom:7px;}.mb10{margin-bottom:10px;}.mb12{margin-bottom:12px;}.mb15{margin-bottom:15px;}.mb20{margin-bottom:20px;}.mb25{margin-bottom:25px;}
.mb30{margin-bottom:30px;}.mb40{margin-bottom:40px;}.mb45{margin-bottom:45px;}.mb50{margin-bottom:50px;}
.ml7{margin-left:7px;}
.mr10{margin-right:10px;}

/* general */
.bt_support{
	width:98%;
	margin-left:7px; /* global, add a bit margin*/
	font-size: 14px;
	line-height: 100%;
} 
.bt_support p{
	line-height: 150%;font-size: 14px;
} 
.bt_support .bold{font-weight:bold;}
.bt_support .clear{clear:both;}
.bt_support .hide{display:none;}
.bt_support .ib{display:inline-block;}
.bt_support .i{font-style:italic;}
.bt_support .c{cursor:pointer;}
.bt_support .left{float:left;}
.bt_support .right{float:right;}
.bt_support .fs19{font-size:19px;}


/* workaround - disable outline*/
*:focus {
    outline: none;
}

/*
  Simple Grid
  Project Page - http://thisisdallas.github.com/Simple-Grid/
  Author - Dallas Bass
  Site - http://dallasbass.com
*/

[class*='grid'],
[class*='col-'],
[class*='mobile-'],
.grid:after {
	-webkit-box-sizing: border-box;
	-moz-box-sizing: border-box;
	box-sizing: border-box;	
}

[class*='col-'] {
	float: left;
  	min-height: 1px;
	padding-right: 20px; /* column-space */
}

[class*='col-'] [class*='col-']:last-child {
	padding-right: 0;
}

.grid {
	width: 100%;
	min-width: 748px; /* when using padded grid on ipad in portrait mode, width should be viewport-width - padding = (768 - 20) = 748. actually, it should be even smaller to allow for padding of grid containing element */
	margin: 0 auto;
	overflow1: hidden;
}

.grid:after {
	content: "";
	display: table;
	clear: both;
}

.grid-pad {
	padding-top: 20px;
	padding-left: 20px; /* grid-space to left */
	padding-right: 0; /* grid-space to right: (grid-space-left - column-space) e.g. 20px-20px=0 */
}

.push-right {
	float: right;
}

/* Content Columns */

.col-1-1 {
	width: 100%;
}
.col-2-3, .col-8-12 {
	width: 66.66%;
}

.col-1-2, .col-6-12 {
	width: 50%;
}

.col-1-3, .col-4-12 {
	width: 33.33%;
}

.col-1-4, .col-3-12 {
	width: 25%;
}

.col-1-5 {
	width: 20%;
}

.col-1-6, .col-2-12 {
	width: 16.667%;
}

.col-1-7 {
	width: 14.28%;
}

.col-1-8 {
	width: 12.5%;
}

.col-1-9 {
	width: 11.1%;
}

.col-1-10 {
	width: 10%;
}

.col-1-11 {
	width: 9.09%;
}

.col-1-12 {
	width: 8.33%
}

/* Layout Columns */

.col-11-12 {
	width: 91.66%
}

.col-10-12 {
	width: 83.333%;
}

.col-9-12 {
	width: 75%;
}

.col-5-12 {
	width: 41.66%;
}

.col-7-12 {
	width: 58.33%
}

/* Pushing blocks */

.push-2-3, .push-8-12 {
	margin-left: 66.66%;
}

.push-1-2, .push-6-12 {
	margin-left: 50%;
}

.push-1-3, .push-4-12 {
	margin-left: 33.33%;
}

.push-1-4, .push-3-12 {
	margin-left: 25%;
}

.push-1-5 {
	margin-left: 20%;
}

.push-1-6, .push-2-12 {
	margin-left: 16.667%;
}

.push-1-7 {
	margin-left: 14.28%;
}

.push-1-8 {
	margin-left: 12.5%;
}

.push-1-9 {
	margin-left: 11.1%;
}

.push-1-10 {
	margin-left: 10%;
}

.push-1-11 {
	margin-left: 9.09%;
}

.push-1-12 {
	margin-left: 8.33%
}

@media handheld, only screen and (max-width: 767px) {
	.grid {
		width: 100%;
		min-width: 0;
		margin-left: 0;
		margin-right: 0;
	}

	[class*='col-'] {
		width: auto;
		float: none;
		margin: 10px 0;
		padding-left: 0;
		padding-right: 10px; /* column-space */
	}

	[class*='col-'] [class*='col-'] {
		padding-right: 0;
	}

	/* Mobile Layout */

	[class*='mobile-col-'] {
		float: left;
		margin: 0 0 10px;
		padding-left: 0;
		padding-right: 10px; /* column-space */
		padding-bottom: 0;
	}

	.mobile-col-1-1 {
		width: 100%;
	}
	.mobile-col-2-3, .mobile-col-8-12 {
		width: 66.66%;
	}

	.mobile-col-1-2, .mobile-col-6-12 {
		width: 50%;
	}

	.mobile-col-1-3, .mobile-col-4-12 {
		width: 33.33%;
	}

	.mobile-col-1-4, .mobile-col-3-12 {
		width: 25%;
	}

	.mobile-col-1-5 {
		width: 20%;
	}

	.mobile-col-1-6, .mobile-col-2-12 {
		width: 16.667%;
	}

	.mobile-col-1-7 {
		width: 14.28%;
	}

	.mobile-col-1-8 {
		width: 12.5%;
	}

	.mobile-col-1-9 {
		width: 11.1%;
	}

	.mobile-col-1-10 {
		width: 10%;
	}

	.mobile-col-1-11 {
		width: 9.09%;
	}

	.mobile-col-1-12 {
		width: 8.33%
	}

	/* Layout Columns */

	.mobile-col-11-12 {
		width: 91.66%
	}

	.mobile-col-10-12 {
		width: 83.333%;
	}

	.mobile-col-9-12 {
		width: 75%;
	}

	.mobile-col-5-12 {
		width: 41.66%;
	}

	.mobile-col-7-12 {
		width: 58.33%
	}

	.hide-on-mobile {
		display: none !important;
		width: 0;
		height: 0;
	}
}


/* language menu */
.topMenu ul li a{cursor:pointer;}


/* button */
.btn_-default{padding: 2px 12px;cursor: pointer;}






/* Styles for select, input, textarea etc */
.bt_support .form-group{
  margin-bottom: 15px;
}
.bt_support .form-group label{
  display:inline-block;
  max-width: 100%;
  margin-bottom: 5px;
  font-size: 14px;
}
.bt_support .form-control {
  display: block;
  height: 34px;
  padding-left:6px;
  font-size: 14px;
  color: #444;
  background-color: #fff;
  background-image: none;
  border: 1px solid #ccc;
  border-radius: 3px;
  font-weight:normal;
}
.bt_support .form-control:focus {
  outline: 0;
}
.bt_support .form-control::-moz-placeholder {
  color: #999;
  opacity: 1;
}
.bt_support .form-control:-ms-input-placeholder {
  color: #999;
}
.bt_support .form-control::-webkit-input-placeholder {
  color: #999;
}
.bt_support .form-control[disabled],
.bt_support .form-control[readonly],
.bt_support fieldset[disabled] .form-control {
  background-color: #eee;
  opacity: 1;
}
.bt_support .form-control[disabled],
.bt_support fieldset[disabled] .form-control {
  cursor: not-allowed;
}
.bt_support textarea.form-control {
  height: auto;
}

/* select field*/
.bt_support select{padding-top: 6px;
padding-bottom: 6px;
background:#F2F1F0;
border: 1px solid #ccc;
}


/* Errors in forms */
.bt_support .has-error .help-block{
	color:#a94442;
}
.bt_support .has-error textarea,.bt_support .has-error input,.bt_support .has-error select{
	border-color:#a94442;
}

/* button */
.bt_support .btn-default{padding:7px 12px;cursor:pointer}


/* Default menu override */
#bt_support ul ul.subMenu{background:#fff;}
#bt_support div.subMenuRSh{background:#fff;border-right:1px solid #C0C0C0;border-bottom1:1px solid #C0C0C0;}
#bt_support div.subMenuLSh{background:#fff;border-left:1px solid #C0C0C0;border-bottom:1px solid #C0C0C0;}


/* Default CSS override */
#bt_support .bs_content{padding-top:10px;}



/* pagination */
.bt_support ul.pagination {
    text-align:center;
}
.bt_support ul.pagination li {
    display:inline;
    padding:0 3px;
}
.bt_support ul.pagination a {
    display:inline-block;
    padding:8px 12px;
    border:1px solid #C0C0C0;
    text-decoration:none;
    cursor:pointer;
    font-size: 15px;
}
.bt_support ul.pagination a:hover, 
.bt_support ul.pagination a.current {
    background:#F3F3F3;
    color: #0f1a09;
}
.bt_support ul.pagination a.current {
    cursor:default;
}



/* alerts */
.bt_support .alert{padding:15px 10px;margin:4px 1px 8px 1px;font-size:15px;}
.bt_support .alert-success {
  color: #3c763d;
  background-color: #dff0d8;
  border-color: #d6e9c6;
}
.bt_support .alert-danger {
  color: #b4152a;
  background-color: #f2dede;
  border-color: #ebccd1;
}



/* table type 1 */
.bt_support .myTable{width:100%;border1:1px solid #d8d8d8;margin-bottom:15px; border-collapse: collapse;font-size:15px;}
.bt_support .myTable tr td{padding-bottom:11px;}
.bt_support .myTable tr{}




/* table type 2*/
.bt_support .normalTable{width:100%;border:1px solid #d8d8d8;margin-bottom:20px;border-collapse: collapse;font-size:13px;}
.bt_support .normalTable tr td{border-bottom:1px solid #C0C0C0;border-left:1px solid #C0C0C0;border-right:1px solid #C0C0C0;}
.bt_support .normalTable tr{border-bottom:1px solid #C0C0C0;}



/* width */
._w5{width:5%;}._w7{width:7%;}._w10{width:10%;}._w15{width:15%;}._w20{width:20%;}._w25{width:25%;}._w30{width:30%;}._w40{width:40%;}._w50{width:50%;}._w60{width:60%;}._w70{width:70%;}._w90{width:90%;}._w917{width:91.7%;}._w100{width:100%;}



/* Final Ajax spinner*/
.bt_support .lv__lgi{position: relative;}
.bt_support .lv__lgih.show{
position: absolute;left: 0;top: 0;right: 0;bottom: 0;z-index:99999;
background-image: url('https://www.miray.de/img/changelog/loading.gif');
background-repeat: no-repeat;background-color: transparent;
background-position: 50% 15px;

}




/* ticket view start */

/* set line height  */
.bt_support .myTicket{
	line-height:150%;
}

	.bt_support_post{
		border:1px solid #ccc;
		margin-bottom:30px;
		border-radius:4px;
		/*
		-webkit-box-shadow: 0px 1px 5px 0px rgba(153,147,153,1);
		-moz-box-shadow: 0px 1px 5px 0px rgba(153,147,153,1);
		box-shadow: 0px 1px 5px 0px rgba(153,147,153,1);
		padding-left:13px;
		padding-top:5px;
		padding-bottom:15px;
		*/
	}
	.postInfoBox{
		background: #ddd;
		color: #444;
		-webkit-border-top-left-radius: 2px;
		-webkit-border-top-right-radius: 2px;
		-moz-border-radius-topleft: 2px;
		-moz-border-radius-topright: 2px;
		border-top-left-radius: 2px;
		border-top-right-radius: 2px;
		padding: 3px 15px 1px 15px;
	}
	.postInfoBox table{width:100%;}
	.postInfoBoxLeft{width1:90%;font-size: 14px;padding-right:15px;}
	.postInfoBoxRight{width:150px;}
	
	.bt_support_post .content{
		/* post content */
		padding-left:15px;
		padding-top:5px;
		padding-bottom:8px;
		padding-right:15px;
	}
	
	
	.bt_support_post p.__bt_view_20{color:#444;} /* make the text a bit darker */
	
	
	/* attachments */
	.__bt_view_21{margin-top:15px;margin-bottom:10px;
		border-top: 1px solid #ccc;
		padding-top: 8px;
	}
	.__bt_view_22{
		padding:5px 0px;
		color: #416389;
		height:19px;
		overflow:hidden;
	}
	.__bt_view_22:hover{
		/*color:#656565;*/
		/*
		-webkit-transition: color 200ms ease-in;
	  	-moz-transition: color 200ms ease-in;
	 	 -o-transition: color 200ms ease-in;
	  	transition: color 200ms ease-in;
	  */
	} /* add  dark color on hover on each attachments */
	
	
	.__bt_view_22 span{display:inline-block;cursor:pointer;} /* normal attachments */
	.__bt_view_22 a{color: #416389;} /* image attachments */
	
	
	.__bt_view_5{color:#666;font-weight:bold;}
	
	
	.sph__info1{
		color: #404040;
		font-size: 20px;
		font-family: NLG, Arial, Helvetica, sans-serif;
	}
	
	/* fixed case info  */
	/*
	.sph_fixed{
		position:static;
		top:auto;
	}
	.sph_fixed.fixed{
		position:fixed;
		top:0;
		background:#8a8a8a;
	}
	.sph_fixed.fixed .support_post_header{
		margin-bottom:0px;
		padding1:8px 0px 8px 15px;
	}
	*/
	
	.editCaseLicCheckLabel{margin-bottom: 5px;display: inline-block;font-size: 14px;}
	._editCaseLicCheck{display:inline-block;}
	.editCaseLicCheck{margin-left:10px;}
	._editCaseLicCheck_{width:97%;}
	
	
	.support_post_header{
		width: 100%;
	}
	.support_post_header_left{
		padding-right: 20px;
	}
	.support_post_header_right{width:300px;}
	
	.post_header_icon_add{width:180px;height:20px;background-image: url('https://www.miray.de/img/support/icon.add.20.png');display: inline-block;margin-right:15px;cursor:pointer; background-repeat: no-repeat; background-position: right;}
	.post_header_icon_update{width:20px;height:20px;background-image: url('https://www.miray.de/img/support/icon.page.20.png');display: inline-block;margin-right:15px;cursor:pointer;}
	.post_header_icon_lists_email{width:20px;height:20px;background-image: url('https://www.miray.de/img/support/icon.list.20.png');display: inline-block;margin-right:15px;cursor:pointer;}
	.sph__tag{width:20px;height:20px;background-image: url('https://www.miray.de/img/support/icon.ticket.20.png');display: inline-block;margin: 0px 8px -4px 0px;}
	
	
	/* icons */
	.__bt_view_2{width:20px;height:20px;background-image: url('https://www.miray.de/img/support/icon.edit.t.20.png');display: inline-block;margin-left:20px;cursor:pointer;}
	.__bt_view_3{width:20px;height:20px;background-image: url('https://www.miray.de/img/support/icon.delete.t.20.png');display: inline-block;margin-left:20px;cursor:pointer;}
	
	.__bt_view_7{width:16px;height:16px;background-image: url('https://www.miray.de/img/support/time_16.png');display: inline-block;margin: 0px 8px -3px 0px;}
	.__bt_view_9{width:16px;height:16px;background-image: url('https://www.miray.de/img/support/question_16.png');display: inline-block;margin: 0px 8px -3px 0px;}
	.__bt_view_10{width:16px;height:16px;background-image: url('https://www.miray.de/img/support/tick_16.png');display: inline-block;margin: 0px 8px -3px 0px;}
	.__bt_view_11{width:16px;height:16px;background-image: url('https://www.miray.de/img/support/info_16.png');display: inline-block;margin: 0px 8px -3px 0px;}
	.__bt_view_13{width:16px;height:16px;background-image: url('https://www.miray.de/img/support/loc_16.png');display: inline-block;margin: 0px 8px -3px 0px;}
	.__bt_view_14{width:18px;height:18px;background-image: url('https://www.miray.de/img/support/loc_18.png');display: inline-block;margin: 0px 8px -3px 0px;}
	
	.__bt_view_14_{width:20px;height:20px;background-image: url('https://www.miray.de/img/support/place_20.png');display: inline-block;margin: 0px 0px -1px 0px;}
	
	.__bt_view_14_2{display: inline-flex; cursor1:pointer;}
	.__bt_view_14_1{margin-top: 2px;margin-left: 8px;} /* country */
	
	.__bt_view_24{width:16px;height:16px;background-image: url('https://www.miray.de/img/support/mss.clip.16.png');margin: 0px 5px -3px 0px;}
	
	/* key check  */
	.editCaseLicCheck{width:12px;height:12px;background-image: url('https://www.miray.de/img/support/icon.newpage.png');display: inline-block;margin: 0px 8px -1px 0px;}
	
	/*  ticket view scroll  */
	.ticketViewScrollDiv{
		overflow-y: auto;
	}
	
	
	/* when scrollbar appears add a bit GAP between scrollbar and content */
	.bt_support_post{
		width: 99.1%;
	}
	.bt_padder{
		width: 0.9%;
	}
	.bt_support_post,.bt_padder{
		display:table;
	}
	
	
	
	/* case info table  */
	.caseInfo_tbl{
		padding:0px;
		margin:0px;
		border-collapse: collapse;font-style: normal;
	}
	
	/* ticket close reason */
	p.ticket__Close__reason_txt{text-align:center;font-size:20px;color:#444;}
	
	
/* ticket view END */




/* Modal */

/* The Modal (background) */
.bt_support .modal {
    display: none; /* Hidden by default */
    position: fixed; /* Stay in place */
    z-index: 99999; /* Sit on top */
    padding-top: 40px; /* Location of the box */
    left: 0;
    top: 0;
    width: 100%; /* Full width */
    height: 100%; /* Full height */
    overflow: auto; /* Enable scroll if needed */
    background-color: rgb(0,0,0); /* Fallback color */
    background-color: rgba(0,0,0,0.3); /* Black w/ opacity */
}

/* Modal Content */
.bt_support .modal-content {
    position: relative;
    background-color: #fff;
    margin: auto;
    padding: 22px;
    border: 1px solid #888;
	-webkit-border-radius: 4px;
	-moz-border-radius: 4px;
	border-radius: 4px;
	width: 760px;
    box-shadow: 0 4px 8px 0 rgba(0,0,0,0.2),0 6px 20px 0 rgba(0,0,0,0.19);
    -webkit-animation-name: animatetop;
    -webkit-animation-duration: 0.4s;
    animation-name: animatetop;
    animation-duration: 0.4s;
    z-index: 999999;
    color:#555;
}

/* Add Animation */
@-webkit-keyframes animatetop {
    from {top:-300px; opacity:0} 
    to {top:0; opacity:1}
}

@keyframes animatetop {
    from {top:-300px; opacity:0}
    to {top:0; opacity:1}
}


.bt_support .modal-footer {
	padding: 8px 0px 15px 0px;
	
}


.bt_support .modal-content .modal-body {
	min-height:80px;
	padding-right: 28px;
	
}
.bt_support .modal-content .modal-header {
	
}
.bt_support .modal-content .error{
	color:#a94442;
}
.bt_support .modal-content .success{
	color:#3c763d;
}

/* modal END */


/* modal close icon  */
.__bt_modal_close_icon{background-repeat:no-repeat;width:20px;height:20px;background-image: url('https://www.miray.de/img/support/icon.delete.t.20.png');display: inline-block;margin-top: -3px;float: right;cursor:pointer;}



/* new button design */
.bt_support .myBtn{
	color: #fff;
	font-weight: bold;
	border: 1px solid #416389;
	border-radius: 3px;
	cursor: pointer;
	padding: 5px 10px;
	display: inline;
	background:#416389;
}

/* new text area design */
.myTextarea{
	width:100%;
	border:1px solid #666;
		
	border-radius:3px;
	/*
	-webkit-box-shadow: 0px 1px 5px 0px rgba(153,147,153,1);
	-moz-box-shadow: 0px 1px 5px 0px rgba(153,147,153,1);
	box-shadow: 0px 1px 5px 0px rgba(153,147,153,1);
	*/
	
	color:#555;
	resize:vertical;
	padding:10px;
	font-size:14px;
}




/*  add new message title */
.bt_support .addMessageTitle,.bt_support .caseEditTitle,.case_closed{
	font-size: 22px;
	margin-top:0px;
	/*display:inline;*/
	color: #666;
}


/* add line height */
.bt_support #myMessage{
	line-height:150%;
}

/* upload button on popup modal */
.addDocs{
padding: 2px;
border-radius: 3px;font-weight:bold;color: #fff;background:#7a7a7a;border:1px solid #7a7a7a;text-align: center;padding: 2px 0px;
}

#edit_type{padding-right:10px;}

/* reset line height for uploaded files */
#documents{
	line-height:100%;
}

/* progress bar design */
	.bt_support .bar{
		background:#e6e6e6;
		border-radius:3px;
		width: 97%;
	}
	.bt_support .bar div.progress{
		background: #d9b266;color: #d9b266;
		padding:0px;
		width:.4%; /* initial width 5% */
		
		
		-webkit-border-top-left-radius: 3px;
	-webkit-border-bottom-left-radius: 3px;
	-moz-border-radius-topleft: 3px;
	-moz-border-radius-bottomleft: 3px;
	border-top-left-radius: 3px;
	border-bottom-left-radius: 3px;
		
	}
	.upload_complete{
		/* checked icon */
		display:inline-block;
		width:30px;
	}
	
	.deleteFile{
		margin-right: -19px;
		background-repeat:no-repeat;
		width:14px;
		height:14px;
		background-image: url('https://www.miray.de/img/support/del_14.png');
		margin-top: -1px;
		float: right;
		cursor:pointer;
	}
	
	
	.myFilename{font-size:13px;margin-top:3px;height:14px;overflow:hidden;}
	#uploadError{margin-top:5px;}
	
	/* second col table */ 
	.bt_upload_doc_pro_tbl{
		width:100%;border-collapse: collapse;font-style: normal;
	}
	.bt_upload_doc_pro_tbl td.upload_complete_td{
		width:20px;
	}
	
	
	/* upload, type and save btn  */
	.bt_support .modalBottom{
		width:103.5%;
	}
	
	.bt_support .modalBottom .modalBottomItem1{
		width:22%;
	}
	.bt_support .modalBottom .modalBottomItem2{
		width:5%;
	}
	.bt_support .modalBottom .modalBottomItem3{
		
	}
	
	.modalBottomItem3_1,.modalBottomItem3_2{
		display: table-cell;
	}
	.modalBottomItem3_21{
		margin-left:20px;
	}
	



/* support case edit backend */
.bt_support #EditCaseModal{
	line-height:150%;
}
.bt_support #EditCaseModal .modal-content {
	width: 740px;
}
.EditCaseModal_btn{margin-right: -25px;}
.esd__lic_ck a{color:#555;}
.esd__lic_ck a:hover{color: #426288;}

/* at the bootom button table 
.editCaseTableBottom{
	width:100%;margin-top: 10px;
}
.editCaseTableBottom tr td{
	padding-bottom:16px;
}
.editCaseTableBottom tr td.editCaseTableBottomTd1{
	width:65%;
}*/

/* re-open ticket btn */
.close_reopen_ticket{
	border-radius: 3px;
	font-weight: bold;
	color: #fff;
	background: #7a7a7a;
	border: 1px solid #7a7a7a;
	text-align: center;
	padding: 5px 10px;
	cursor:pointer;
}




/* ticket search page */

/* reset line-height */
.bt_support.__ticket_search__{
	line-height:150%;
}
.bt_support .__tsp{position: relative;}
.bt_support .__tspH.show{
	position: absolute;left: 0;top: 0;right: 0;bottom: 0;z-index:99999;
	background-image: url('https://www.miray.de/img/changelog/loading.gif');
	background-repeat: no-repeat;background-color: transparent;
	background-position: 635px 24px;
}



/* additional filter style */
.__wafw{
	width:98.6%; /* search input filed width */
}
.__search_reset_{ /* reset icon */
	margin-top: 33px;
	margin-left: -8px;
	width:18px;
	height:18px;
	background-image: url('https://www.miray.de/img/support/icon.delete.18.png');
	display: inline-block;
	cursor:pointer;
}




/* total ticket number */
.bt_support .__ts1{
	color: #287B3D;
	font-size: 13px;
}
.bt_support .__ts2{
	color:#a94442;
	font-size: 13px;
}

/* ticket table */
.__ts3{
	width:100%;border-collapse: collapse;font-style: normal;
}
.__ts3 tbody tr:nth-child(odd) {
	background:#f4f4f4;
}
.__ts3 tbody tr td {
	padding:7px 7px 7px 0px;
}

.__ts7{
	width:12%;
}
.__ts12{
	width:27%;
}
.__ts13,.__ts14{
	width:18.5%;
}
.__ts7 a,.x__ts31 a{
	color:#416389;
	cursor:pointer;
}
.bt_prd_icon{
	margin-bottom: -2px;
	margin-right: 9px;
}





/* scroll bar for ticket lists */
.bt_support .__ts8{
    overflow-y: auto;
}





/* list of all other tickets of a case email */
.x__ts30{
	width:98.5%;border-collapse: collapse;font-style: normal;
}
.x__ts30 tbody tr:nth-child(odd) {
	background:#f4f4f4;
}
.x__ts30 tbody tr td {
	padding:7px 7px 7px 0px;
}
.x__ts31{
	width:15%;
}
.x__ts32{
	width:27%;
}
.x__ts33,.x__ts34{
	width:20%;
}
.__EmailCaseLists{
	overflow-y: auto;
	margin-right: 10px;
	margin-top: 10px;
}
/* line height */
.bt_support.__ticket__view__ #EmailCaseListsModal{
	line-height:150%;
}






/* frontend user login */
.bt_support_login_box{max-width:500px;margin-left:auto;margin-right:auto;border: 1px solid #ccc;padding:25px;

-webkit-border-radius: 3px;
-moz-border-radius: 3px;
border-radius: 3px;
}
.bt_support_login_head_title{font-size:22px;color:#666;}
.bt_support_login_inp{
	width:95%;
}



/*   spinner  */
.bt_support_overlay.show{
	position: absolute;left: 0;top: 0;right: 0;bottom: 0;z-index:99999;
background-image: url('https://www.miray.de/img/changelog/loading.gif');
background-repeat: no-repeat;background-color: transparent;
background-position: 150px 89%;
}



.bt_support_error{
	display:inline-block;
	margin-left:10px;
}







/* datepicker */
.ui-datepicker .ui-datepicker-prev span, .ui-datepicker .ui-datepicker-next span {
    background-image: url("https://www.miray.de/img/support/ui-icons_444444_256x240.png");
}





/******************* open new case    */

/* 1. reset ul,ol */
.bt_support ol{
    padding-left: 1.15em;
}
.bt_support ul {
    padding-left: .98em;
}

.bt_support_title{
	font-size: 33px;margin-bottom:27px;
}
.bt_support_content p{
	text-align: justify;
}

/* 2. form box */
.bt_support_box{
	/*
	border: 1px solid #ccc;padding:25px 25px 25px 25px;-webkit-border-radius: 5px;
-moz-border-radius: 5px;
border-radius: 5px;*/
}
._bt_support_msg_{
	padding-right:26px;
}
.bt_support_msg{
	-webkit-border-radius: 3px;
-moz-border-radius: 3px;
border-radius: 3px;
width:99%;
resize: vertical;padding:10px;color: #444;font-size: 14px;
}

/* 3. upload btn */
._addDocs{
border: 1px solid #7a7a7a;
border-radius: 3px;font-weight:bold;color: #fff;
padding: 5px 10px;
display: inline;
background:#7a7a7a;
}

/* 4. sbmit btn */
.bt_support_ticket_bttn{float:right;margin-right: -6px;}


/* 5. form table */
.bt_support_box_tbl{
	width:100%;
	border-collapse:collapse;
}
.bt_support_box_tbl tbody tr td{
	padding-right:10px;padding-bottom:5px;
}

.bt_support_box_tbl tbody tr td.bts_fh{
	width:50%;padding-right:25px;
}
.bt_support_box_tbl tbody tr td.bt_support_msg__{
	padding-right:19px;
}


/* upload table */
	.bt_support_box_tbl tr.bt_support_u_docs td{
		padding-top:10px;
	}
	/* make first td a bit smalller */
	.bt_support_box_tbl tr.bt_support_u_docs td.bts_fh{
		width:47%;
	}
	.bt_support_box_tbl tr.bt_support_u_docs td.uploadSuccess{
		width:20px;
	}
	.__upload_suc{background-repeat:no-repeat;width:12px;height:12px;background-image: url('https://www.miray.de/img/support/mss.check.12.png');display: inline-block;}
	/* 6. upload  */
	.bt_support_u_docs .bar{
		width:92%;
	}
	.uploadError_.error{
		padding:7px 2px 0px 0px;
	}
	.bt_deleteFile{
		margin-right: -3px;
		background-repeat:no-repeat;
		width:14px;
		height:14px;
		background-image: url('https://www.miray.de/img/support/del_14.png');
		display: inline-block;
		margin-top: -15px;
		float: right;
		cursor:pointer;
	}
	/* file name, dont show long text */
	.file_name{
		height:14px;
		overflow:hidden;
	}



/* spinner */
.bt_case_overlay.show{
	position: absolute;left: 0;top: 0;right: 0;bottom: 0;z-index:99999;
background-image: url('https://www.miray.de/img/changelog/loading.gif');
background-repeat: no-repeat;background-color: transparent;
background-position: 49% 98.6%;
}

/* case creation success */ 
.bt_support_created_tbl .tcd_title{
	color:#3e8f59;
	font-size: 20px;
font-family: NLG, Arial, Helvetica, sans-serif;
}
.tcd_td{
	padding-left:7px;
}
.openCaseStatus{
	text-align: right;
}



/* License key tooltip (we will improve this later) */
.bt_support .tooltip {
    width:20px;
	height:20px;
	background-image: url('https://www.miray.de/img/support/i_20.png');
	display: inline-block;
	margin: 0px 0px -5px 3px;
	position: relative;
	cursor:pointer;
}

.bt_support .tooltip .tooltiptext {
    visibility: hidden;
    width: 395px;
    position: absolute;
    bottom: -50%;
    left: 23%;
    margin-left: -77px;
}
.bt_support .tooltip .tooltiptext .tooltipTextInner{
	visibility: hidden;
    width: 395px;
    margin-bottom: 39px;
    
    border-radius: 3px;
    padding: 5px 7px 7px 7px;
    background:#fff;
    color:#333;
    font-size:14px;
    line-height:150%;
    
    
	border: 1px solid #666;
	-webkit-border-radius: 3px;
	-moz-border-radius: 3px;
	border-radius: 3px;
	-webkit-box-shadow: 2px 2px 4px #888;
	-moz-box-shadow: 2px 2px 4px #888;
	box-shadow: 2px 2px 4px #888;
	    
}

.bt_support .tooltip .tooltiptext .tooltipTextInner:before {
  content: ' ';
  position: absolute;
  
  bottom: 40px;
  left: 82px; 
  
  width: 0; 
  height: 0; 
  
  border: 12px solid; 
  border-color: #666 transparent transparent transparent;
  border-bottom: 0; 
  
  margin-left: -12px; 
  margin-bottom: -12px;
}

.bt_support .tooltip .tooltiptext .tooltipTextInner:after {
  content: ' ';
  position: absolute;
  
  bottom: 42px;
  left: 84px; 
  
  width: 0; 
  height: 0; 
  
  border: 10px solid; 
  border-color: #fff transparent transparent transparent;
  border-bottom: 0; 
  
  margin-left: -12px; 
  margin-bottom: -12px;
}

.bt_support .tooltip:hover .tooltiptext {
    visibility: visible;
    opacity: 1;
}
.bt_support .tooltip:hover .tooltiptext .tooltipTextInner{
    visibility: visible;
    opacity: 1;
}

/* tooltip END  */

/* add underline to tooltip forum link  */
.bt_support .tooltipTextInner a:hover{
    text-decoration:underline;
}




/* override gloabl margin - only used in `create new ticket` page */
.bt_support.bt_sup_xc{
	margin-left:0px !important;
}


/* disable text selection on double click or trying to copy */
.ns {
  -webkit-user-select: none;  /* Chrome all / Safari all */
  -moz-user-select: none;     /* Firefox all */
  -ms-user-select: none;      /* IE 10+ */
  user-select: none;          /* Likely future */      
}


/* form border and color */
.myNewInput{
	border:1px solid #ccc;
}
.myNewInput._error{
	border:1px solid #b5292b;
}


/* field label and error span */
.myNewLabel,.errorSpan{
	display:inline-block;
	margin-bottom:5px;
}
.errorSpan{
	margin-left:10px;font-size1: 8pt;
}

.errorSpan._error{
	line-height:100%;font-size: 8pt;
}

._error{
	color: #b5292b;
}
/* override text color of textarea */
.bt_support_msg._error{
	color: #444;
}


/******************************************** below css unused so far **********/
/* changelog list edit delete img */
.__cl_tabl_el1{width:16px;height:16px;background-image: url('https://www.miray.de/img/changelog/edit.png');display: inline-block;margin-right:10px;cursor:pointer;}
.__cl_tabl_el2{width:16px;height:16px;background-image: url('https://www.miray.de/img/changelog/del.png');display: inline-block;cursor:pointer;cursor:pointer;}
.__cl_tabl_el3{width:16px;height:16px;background-image: url('https://www.miray.de/img/changelog/copy.png');display: inline-block;margin-right:10px;cursor:pointer;}
.__cl_tabl_el4{width:16px;height:16px;background-image: url('https://www.miray.de/img/changelog/up-arrow.png');display: inline-block;margin-right:10px;cursor:pointer;}
.bnd_cl_lists_res_total{color: #287B3D;font-size: 13px;}

/* hash tag icon */
.__cl_tabl_el5{width:16px;height:16px;background-image: url('https://www.miray.de/img/changelog/tag.png');margin-right:7px;}
.hashInt{display: inherit;margin-top: -21px;margin-bottom:5px;}


/* Add,refresh button on view changelogs */
.__cl_add_entry{width:24px;height:24px;background-image: url('https://www.miray.de/img/changelog/plus.png');display: inline-block;margin-top:36px;}
.__cl_refresh_entry{width:24px;height:24px;background-image: url('https://www.miray.de/img/changelog/reload.png');display: inline-block;margin-top:36px;margin-right:11px;cursor:pointer;}




/**************************************************************************************  ADD ANY THIRD PARTY CSS HERE ***********************************************************/

/*! jQuery UI - v1.12.1 - 2017-10-12
* http://jqueryui.com
* Includes: core.css, datepicker.css, theme.css
* To view and modify this theme, visit http://jqueryui.com/themeroller/?scope=&folderName=base&cornerRadiusShadow=8px&offsetLeftShadow=0px&offsetTopShadow=0px&thicknessShadow=5px&opacityShadow=30&bgImgOpacityShadow=0&bgTextureShadow=flat&bgColorShadow=666666&opacityOverlay=30&bgImgOpacityOverlay=0&bgTextureOverlay=flat&bgColorOverlay=aaaaaa&iconColorError=cc0000&fcError=5f3f3f&borderColorError=f1a899&bgTextureError=flat&bgColorError=fddfdf&iconColorHighlight=777620&fcHighlight=777620&borderColorHighlight=dad55e&bgTextureHighlight=flat&bgColorHighlight=fffa90&iconColorActive=ffffff&fcActive=ffffff&borderColorActive=003eff&bgTextureActive=flat&bgColorActive=007fff&iconColorHover=555555&fcHover=2b2b2b&borderColorHover=cccccc&bgTextureHover=flat&bgColorHover=ededed&iconColorDefault=777777&fcDefault=454545&borderColorDefault=c5c5c5&bgTextureDefault=flat&bgColorDefault=f6f6f6&iconColorContent=444444&fcContent=333333&borderColorContent=dddddd&bgTextureContent=flat&bgColorContent=ffffff&iconColorHeader=444444&fcHeader=333333&borderColorHeader=dddddd&bgTextureHeader=flat&bgColorHeader=e9e9e9&cornerRadius=3px&fwDefault=normal&fsDefault=1em&ffDefault=Arial%2CHelvetica%2Csans-serif
* Copyright jQuery Foundation and other contributors; Licensed MIT */

.ui-helper-hidden{display:none}.ui-helper-hidden-accessible{border:0;clip:rect(0 0 0 0);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px}.ui-helper-reset{margin:0;padding:0;border:0;outline:0;line-height:1.3;text-decoration:none;font-size:100%;list-style:none}.ui-helper-clearfix:before,.ui-helper-clearfix:after{content:"";display:table;border-collapse:collapse}.ui-helper-clearfix:after{clear:both}.ui-helper-zfix{width:100%;height:100%;top:0;left:0;position:absolute;opacity:0;filter:Alpha(Opacity=0)}.ui-front{z-index:100}.ui-state-disabled{cursor:default!important;pointer-events:none}.ui-icon{display:inline-block;vertical-align:middle;margin-top:-.25em;position:relative;text-indent:-99999px;overflow:hidden;background-repeat:no-repeat}.ui-widget-icon-block{left:50%;margin-left:-8px;display:block}.ui-widget-overlay{position:fixed;top:0;left:0;width:100%;height:100%}.ui-datepicker{width:17em;padding:.2em .2em 0;display:none}.ui-datepicker .ui-datepicker-header{position:relative;padding:.2em 0}.ui-datepicker .ui-datepicker-prev,.ui-datepicker .ui-datepicker-next{position:absolute;top:2px;width:1.8em;height:1.8em}.ui-datepicker .ui-datepicker-prev-hover,.ui-datepicker .ui-datepicker-next-hover{top:1px}.ui-datepicker .ui-datepicker-prev{left:2px}.ui-datepicker .ui-datepicker-next{right:2px}.ui-datepicker .ui-datepicker-prev-hover{left:1px}.ui-datepicker .ui-datepicker-next-hover{right:1px}.ui-datepicker .ui-datepicker-prev span,.ui-datepicker .ui-datepicker-next span{display:block;position:absolute;left:50%;margin-left:-8px;top:50%;margin-top:-8px}.ui-datepicker .ui-datepicker-title{margin:0 2.3em;line-height:1.8em;text-align:center}.ui-datepicker .ui-datepicker-title select{font-size:1em;margin:1px 0}.ui-datepicker select.ui-datepicker-month,.ui-datepicker select.ui-datepicker-year{width:45%}.ui-datepicker table{width:100%;font-size:.9em;border-collapse:collapse;margin:0 0 .4em}.ui-datepicker th{padding:.7em .3em;text-align:center;font-weight:bold;border:0}.ui-datepicker td{border:0;padding:1px}.ui-datepicker td span,.ui-datepicker td a{display:block;padding:.2em;text-align:right;text-decoration:none}.ui-datepicker .ui-datepicker-buttonpane{background-image:none;margin:.7em 0 0 0;padding:0 .2em;border-left:0;border-right:0;border-bottom:0}.ui-datepicker .ui-datepicker-buttonpane button{float:right;margin:.5em .2em .4em;cursor:pointer;padding:.2em .6em .3em .6em;width:auto;overflow:visible}.ui-datepicker .ui-datepicker-buttonpane button.ui-datepicker-current{float:left}.ui-datepicker.ui-datepicker-multi{width:auto}.ui-datepicker-multi .ui-datepicker-group{float:left}.ui-datepicker-multi .ui-datepicker-group table{width:95%;margin:0 auto .4em}.ui-datepicker-multi-2 .ui-datepicker-group{width:50%}.ui-datepicker-multi-3 .ui-datepicker-group{width:33.3%}.ui-datepicker-multi-4 .ui-datepicker-group{width:25%}.ui-datepicker-multi .ui-datepicker-group-last .ui-datepicker-header,.ui-datepicker-multi .ui-datepicker-group-middle .ui-datepicker-header{border-left-width:0}.ui-datepicker-multi .ui-datepicker-buttonpane{clear:left}.ui-datepicker-row-break{clear:both;width:100%;font-size:0}.ui-datepicker-rtl{direction:rtl}.ui-datepicker-rtl .ui-datepicker-prev{right:2px;left:auto}.ui-datepicker-rtl .ui-datepicker-next{left:2px;right:auto}.ui-datepicker-rtl .ui-datepicker-prev:hover{right:1px;left:auto}.ui-datepicker-rtl .ui-datepicker-next:hover{left:1px;right:auto}.ui-datepicker-rtl .ui-datepicker-buttonpane{clear:right}.ui-datepicker-rtl .ui-datepicker-buttonpane button{float:left}.ui-datepicker-rtl .ui-datepicker-buttonpane button.ui-datepicker-current,.ui-datepicker-rtl .ui-datepicker-group{float:right}.ui-datepicker-rtl .ui-datepicker-group-last .ui-datepicker-header,.ui-datepicker-rtl .ui-datepicker-group-middle .ui-datepicker-header{border-right-width:0;border-left-width:1px}.ui-datepicker .ui-icon{display:block;text-indent:-99999px;overflow:hidden;background-repeat:no-repeat;left:.5em;top:.3em}.ui-widget{font-family:Arial,Helvetica,sans-serif;font-size:1em}.ui-widget .ui-widget{font-size:1em}.ui-widget input,.ui-widget select,.ui-widget textarea,.ui-widget button{font-family:Arial,Helvetica,sans-serif;font-size:1em}.ui-widget.ui-widget-content{border:1px solid #c5c5c5}.ui-widget-content{border:1px solid #ddd;background:#fff;color:#333}.ui-widget-content a{color:#333}.ui-widget-header{border:1px solid #ddd;background:#e9e9e9;color:#333;font-weight:bold}.ui-widget-header a{color:#333}.ui-state-default,.ui-widget-content .ui-state-default,.ui-widget-header .ui-state-default,.ui-button,html .ui-button.ui-state-disabled:hover,html .ui-button.ui-state-disabled:active{border:1px solid #c5c5c5;background:#f6f6f6;font-weight:normal;color:#454545}.ui-state-default a,.ui-state-default a:link,.ui-state-default a:visited,a.ui-button,a:link.ui-button,a:visited.ui-button,.ui-button{color:#454545;text-decoration:none}.ui-state-hover,.ui-widget-content .ui-state-hover,.ui-widget-header .ui-state-hover,.ui-state-focus,.ui-widget-content .ui-state-focus,.ui-widget-header .ui-state-focus,.ui-button:hover,.ui-button:focus{border:1px solid #ccc;background:#ededed;font-weight:normal;color:#2b2b2b}.ui-state-hover a,.ui-state-hover a:hover,.ui-state-hover a:link,.ui-state-hover a:visited,.ui-state-focus a,.ui-state-focus a:hover,.ui-state-focus a:link,.ui-state-focus a:visited,a.ui-button:hover,a.ui-button:focus{color:#2b2b2b;text-decoration:none}.ui-visual-focus{box-shadow:0 0 3px 1px rgb(94,158,214)}.ui-state-active,.ui-widget-content .ui-state-active,.ui-widget-header .ui-state-active,a.ui-button:active,.ui-button:active,.ui-button.ui-state-active:hover{border:1px solid #003eff;background:#007fff;font-weight:normal;color:#fff}.ui-icon-background,.ui-state-active .ui-icon-background{border:#003eff;background-color:#fff}.ui-state-active a,.ui-state-active a:link,.ui-state-active a:visited{color:#fff;text-decoration:none}.ui-state-highlight,.ui-widget-content .ui-state-highlight,.ui-widget-header .ui-state-highlight{border:1px solid #dad55e;background:#fffa90;color:#777620}.ui-state-checked{border:1px solid #dad55e;background:#fffa90}.ui-state-highlight a,.ui-widget-content .ui-state-highlight a,.ui-widget-header .ui-state-highlight a{color:#777620}.ui-state-error,.ui-widget-content .ui-state-error,.ui-widget-header .ui-state-error{border:1px solid #f1a899;background:#fddfdf;color:#5f3f3f}.ui-state-error a,.ui-widget-content .ui-state-error a,.ui-widget-header .ui-state-error a{color:#5f3f3f}.ui-state-error-text,.ui-widget-content .ui-state-error-text,.ui-widget-header .ui-state-error-text{color:#5f3f3f}.ui-priority-primary,.ui-widget-content .ui-priority-primary,.ui-widget-header 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/**********************  third party CSS END  ***************************/